Delighted woman holding a gold-wrapped Bless4Happy present. Learn more about placing & managing Bless4Happy orders.
Order policy

Let's Chat Orders!

Welcome to Bless4Happy's order FAQ hub!

We understand that placing an order online can come with questions.


Here,
we've compiled a comprehensive guide to address all your order needs and ensure a smooth and happy shopping experience. ๐Ÿฅฐ

CLICK QUESTION TO GET THE ANSWER:

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Q1. What is your policy on custom orders? ๐Ÿฆ„

๐Ÿ’ฌ We may accept ๐Ÿค— custom orders for certain accessories depending on our workload and availability. ๐Ÿฅฐ

Please contact us ๐Ÿ“ž to discuss the specifics of your desired customisation and receive a quote. ๐Ÿ“œ

Custom orders may have a longer lead time โณ than standard handmade products. ๐Ÿงถ

Q2. How can I place an order? ๐ŸŽ

๐Ÿ’ฌ Placing an order on Bless4Happy ๐Ÿฆ„ is easy!

Simply browse ๐Ÿ”Ž our collection, add your desired items to your cart, ๐Ÿ›’ and proceed to checkout.

During checkout, ๐Ÿ›๏ธ you'll be prompted to enter your shipping ๐Ÿšš and billing information and choose a payment method.

Q3. Do I need to create an account to place an order? ๐Ÿ‘ค

๐Ÿ’ฌ No, you can checkout as a guest, ๐ŸŒธ an email address ๐ŸŒ is all you need to start the order process.

However, creating an account allows you to save your shipping information ๐Ÿš› for faster checkout in the future:โœจ

  • ๐Ÿ”Ž Track your orders
  • ๐Ÿง View your order history
  • ๐Ÿ”” Subscribe to our newsletter to get the latest promotion or coupon. ๐ŸŽŸ๏ธ

Q4. Can I modify my order once it's been placed? ๐Ÿ“Œ

๐Ÿ’ฌ We process ๐Ÿ”„ orders quickly to ensure fast delivery times. โฑ๏ธ

๐Ÿ˜” Unfortunately, modifications to orders may not be possible once they've been placed. ๐Ÿ“

However, you can contact us immediately ๐Ÿ”œ after placing your order and we'll do our best to accommodate your request (subject to availability). โ‡๏ธ

Q5. If I put the wrong shipping address,ย  can I change it? ๐Ÿ“ฆ

๐Ÿ’ฌ Yes, if you contact us within one hour โณ of placing your order, we may be able to update ๐Ÿ”„ your shipping address.You can click ๐Ÿ‘‰๐Ÿป here to contact us.

However, if you require adding โž• another item to your order, we suggest placing a separate order and then informing us so we can match up ๐ŸŽฏ your orders.

Q6. Will I receive confirmation of my order? ๐Ÿค”

๐Ÿ’ฌ Yes, you will receive a confirmation email ๐Ÿ†— with your order details shortly โณ after placing your order.

Q7. How can I track my order? ๐Ÿพ

๐Ÿ’ฌ Once your order ships, you will receive a separate email ๐Ÿ“ฉ with a tracking number. ๐„ƒ๐„ƒ๐„‚๐„‚๐„€๐„๐„ƒ๐„‚๐„‚๐„ƒ

You can use this tracking number to track your package's progress ๐Ÿ“ฆ on the courier's website

Q8. How long will it take to receive my order? ๐Ÿ’

๐Ÿ’ฌ Delivery times ๐Ÿ›ต will vary depending on your location ๐Ÿ“๐Ÿ—บ๏ธ and chosen shipping method. You can estimate the shipping cost and timeframe ๐Ÿ—“ during checkout.

For more information, please refer to our ๐Ÿ‘‰๐Ÿป Shipping FAQ section.

Q9. Can I cancel my order? โฃ๏ธ

๐Ÿ’ฌ Due to the personalised ๐Ÿ‘ฉ๐Ÿป nature of custom orders ๐Ÿ“‹, cancellations may not be possible once work has begun. ๐Ÿš€

However, please contact us as soon as possible if you need to discuss ๐Ÿค any changes to your custom order.We'll do our best ๐Ÿ’› to accommodate your request ๐Ÿ“จ
(subject to availability).

Q10. What if I received the wrong item or a damaged item? ๐Ÿ˜‘

๐Ÿ’ฌ We sincerely apologise ๐Ÿฅบ for any errors.Please contact โ˜Ž๏ธ us as soon as possible and we will be happy ๐Ÿค— to assist you with a replacement or return. โ†ฉ๏ธ

Q11. Why there is no invoice provided in my parcel? ๐Ÿงพ

๐Ÿ’ฌ We love โค๏ธ earth ๐ŸŒŽ, we believe you too. ๐Ÿ˜Œ๐ŸŒŸ

We always strive โœŠ๐Ÿผ to minimise environmental impact ๐ŸŒฑ, aiming for continuity in everything we do.That includes our handling process ๐Ÿงฉ of invoices as well as anything else.

However, you may still request the invoice in the remark ๐Ÿ“Œ column while checkout if you need. ๐Ÿ™๐Ÿป

Q12. Can I include a personalised gift message with my purchase? ๐Ÿ“

๐Ÿ’ฌ Yes, you can include a personalised gift message ๐Ÿ’ (up to 100 characters) with your purchase.

Just request and type your message ๐Ÿ“ in the Add Order Note/ Special Instructions column while checkout. ๐Ÿ›’The small message card will arrive with your gift package. ๐ŸŽ

The package will not have any other additional form identifying ๐Ÿ”Ž you as the giver.

For this reason, we encourage you to at least enter your name ๐ŸŒทอ™ึ’ on the gift message. ๐ŸŽ‰

Q13. Can I order over the Facebook/ Instagram? ๐Ÿ’Œ

๐Ÿ’ฌ No, Bless4Happy ๐Ÿฆ„ cannot process orders or payments ๐Ÿ’ณ via Facebook/ Instagram.๐ŸŒ

But you can contact us via FB/IG for more details about our product information. โ„น๏ธ

Q14. How do I use a discount code/ voucher code online? #๏ธโƒฃ

๐Ÿ’ฌ A discount/ voucher code can be applied to orders during checkout. ๐Ÿ›๏ธ

Please refer to our Promotion & Coupon FAQ. Click ๐Ÿ‘‰๐Ÿป HERE.

Q15. Do I have to pay for the shipping fees of return orders? โ™ป

๐Ÿ’ฌ Yes, we do not cover shipping fee for returns and the original order shipping fee was not excluded in the refund at this moment. โณ