Return & Refund

💬 We want you to be happy 😊 with your unique🦄, handmade accessory 🎁!

However, due to the handcrafted nature 🍃 of our products, we generally do not ✖ accept returns for a full refund.

If you have an issue ❓ with your order, please contact 📞 us within 24 hours 🕰 to discuss 🔄 return options.

💬 We understand 🤗 that sometimes an accessory 🎀 might not be the perfect 😉 fit.

We may be able to offer an exchange for an item of equal 🟰 or greater > value 💲 within 24 hours 🕛 of receiving your order, subject to availability ✅.

Please contact ☎ us to discuss exchange options for your specific situation. 👀

💬 We take pride ✨ in the quality 🌟 of our work 💡. However, if you receive a damaged item, 😞
please contact 📞 us immediately within 24 hours 🕒 of receiving your order.

We will be happy 😊 to offer a replacement 🔂 or store credit 💳, depending on the availability of the item. 🎁

💬 We take pride in carefully checking 📝✅ your order before it ships.

However, if you receive the wrong item 😶, please contact ☎️ us immediately within 24 hours 🔜 of receiving your order. 🎁

💬 While we generally don't 🚫 offer full refunds for returns due to the handmade nature 🌱 of our products, we understand 💡 there might be situations where an exchange or store credit would be helpful. 🥰

Please contact ☎️ us within 24 hours 🕘 of receiving your order and we'll do our best 💯 to find a solution 🧩 that works for you! 🌟

Whether it's an exchange 🔄 for a different item, store credit 🏪 for a future purchase, or a possible exception 📛 for a full refund on a non-custom item (depending on condition), we'll be happy 🤗 to discuss 💭 your options. ✅

💬 To return an item 📦, please contact 📞 us within 24 hours 🕘 of receiving your order and we'll provide you with instructions 📝 on how to return your parcel.

Returned items must comply 👌🏻 with our returns policy 📃

• Items must be returned unworn, ✨ undamaged and unused, 🆕 with all tags attached and the original packaging included.
  
• All free gifts 🎁 or other accessories 🎀 in the parcel 👝 must also be included in the return package.

💬 Using 🌟 the tracking number assigned to your returns label 🔖, you can follow the progress of your package with our courier. 🛵

As soon as ⏳ your item is received and accepted by our partner we will send an email to confirm the completion 👌🏻 of your refund.

Refunds are issued via the original payment method and will normally appear within 10 business days ☀️, depending on the processing time ⏱️ of your payment provider. 💰

To ensure ✔️ your refund is as quick as possible ⚡, please ensure all items meet the conditions of our Returns & Refunds Policy. 📑